Fashionix – Return & Refund Policy
Last Updated: August 21, 2026
At Fashionix, we want you to have a positive shopping experience. Our return and refund process is subject to the conditions below.
1. Return Eligibility
A product may be eligible for return if:
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It meets the applicable return conditions
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It is within the permitted return period
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It is unused and in acceptable condition
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Original tags, packaging, and accessories are retained where applicable
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Proof of purchase is available
Certain products may be non-returnable for hygiene, safety, customization, or other applicable reasons.
2. Items Not Eligible for Return
Returns may not be accepted for products that:
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Have been used, washed, damaged, or altered
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Are missing original tags or packaging where required
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Are customized or personalized
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Are otherwise identified as non-returnable on the product page
3. Return Request
To request a return, contact Fashionix at:
Email: [support@fashionix.in]
Please provide:
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Order number
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Product name
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Reason for return
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Photographs, if requested
4. Return Approval
Fashionix will review the request and inform you whether the return is eligible.
Do not send products back without receiving return instructions from Fashionix.
5. Refunds
Once an approved return is received and inspected, the refund will be processed according to the applicable payment method and refund conditions.
The time required for the refund to appear in your account may depend on your bank or payment provider.
6. Refund Deductions
Where applicable, shipping charges, return shipping costs, or other permitted charges may be deducted from the refund.
7. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, contact us as soon as possible with your order details and photographs.
We will review the issue and provide an appropriate resolution according to the circumstances.
8. Exchange
Product exchanges may be offered depending on product availability and our applicable return conditions.
9. Contact
For return and refund assistance:
Email: [darshitramoliya97@gmail.com]
Phone: [+91 76230 45911]