Shipping & Delivery Policy

Shipping & Delivery Policy

Effective Date: August 31, 2026
Last Updated: August 31, 2026

At Fashionix, we aim to get your order to you as quickly and safely as possible. Please read our shipping policy below for details.

1. Order Processing Time

  • Orders are processed within 1–2 business days of payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • You will receive an order confirmation email/SMS once your order is placed, and a shipping confirmation with tracking details once it is dispatched.

2. Delivery Timelines

  • Domestic (within India): Estimated delivery within 5–7 business days from the date of dispatch, depending on your location.
  • Metro cities: May be delivered faster, typically within 3–5 business days.
  • Remote/rural areas: May take slightly longer, up to 9–10 business days.
  • Delivery timelines are estimates and not guaranteed, as they may be affected by courier delays, weather, or unforeseen circumstances.

[International shipping: currently not offered / to be updated if applicable]

3. Shipping Charges

  • Shipping charges, if any, will be clearly displayed at checkout before you complete your purchase.
  • We may offer free shipping on orders above a specified amount, as indicated on the Site at the time of purchase.

4. Order Tracking

Once your order is shipped, you will receive a tracking link via email/SMS to monitor your shipment status.

5. Delivery Attempts

  • Our courier partners typically make 2–3 delivery attempts. If delivery is unsuccessful after these attempts, the order may be returned to us, and you may be contacted to arrange redelivery (additional shipping charges may apply).
  • Please ensure someone is available to receive the package at the provided address, or provide accurate delivery instructions.

6. Address Accuracy

Please ensure your shipping address and contact details are accurate at the time of ordering. Fashionix is not responsible for delays or non-delivery due to incorrect or incomplete address information provided by the customer.

7. Damaged or Lost Shipments

  • If your package arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging.
  • If your order is lost in transit, please contact our support team, and we will investigate with the courier partner and arrange a replacement or refund as applicable.

8. Multiple Shipments

If your order contains multiple items, they may be shipped separately and could arrive at different times.

9. Contact Us

For any shipping-related queries, please contact:

Fashionix
Email: darshitramoliya97@gmail.com  

Website: https://fashionix.in/